Tag: tech

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The group behind the cloud market competition investigation recommends that the Competition and Markets Authority considers giving AWS and Microsoft Strategic Market Status under the new Digital Markets, Competition and Consumers Act.

When you choose a top provider, maintaining VoIP security and encryption is no harder than using a strong password. Here’s how to get set up.

Yesterday’s network traffic analysis tools leave you vulnerable to new security threats. Is it time for an upgrade? Let’s find out.

Is cloud network security right for you? Learn when to use it, it’s benefits and drawbacks, best practices, and more.

Effective cloud contact center platform API management is key for smooth agent to customer communications. Learn how to do it at every stage.

Discover why (and how) a VoIP gateway is one of the few truly plug-and-play devices in business communications.

A mesh VPN enables direct, flexible communication if it’s a good fit. See whether or not it’s a viable solution for you.

Natural language IVR can boost the agent and customer experience, but it comes at a cost. Here’s how to know if it’s right for you.

Everything you stream and share is broken into network packets. Learn how this enables the seamless flow of data that powers the internet.