Tag: Business
Network Traffic Types (With Examples)
Discover the key types of network traffic and their role in optimizing performance plus real-world examples to see how they impact data flow.
How Smart IVR Unlocks a Better Caller Journey
Smart IVR represents the next generation of interactive voice response systems. Learn what it can do for your customers and your bottom line.
5 Signs You Need a Virtual Firewall to Secure Your Cloud
Discover when a virtual firewall excels plus its advantages over traditional options so you can determine if it’s right for you.
When to Use Cloud Network Security (And When to Avoid It)
Is cloud network security right for you? Learn when to use it, it’s benefits and drawbacks, best practices, and more.
Strategies for Cloud Contact Center Platform API Management
Effective cloud contact center platform API management is key for smooth agent to customer communications. Learn how to do it at every stage.
Yes, Analog Phones Work Just Fine Over a VoIP Gateway
Discover why (and how) a VoIP gateway is one of the few truly plug-and-play devices in business communications.
When to Use a Mesh VPN and Four Signs You Shouldn’t
A mesh VPN enables direct, flexible communication if it’s a good fit. See whether or not it’s a viable solution for you.
How to Know if a Natural Language IVR Is Worth the Cost
Natural language IVR can boost the agent and customer experience, but it comes at a cost. Here’s how to know if it’s right for you.
How to Fix Network Jitter (for Good) in Under 10 Minutes
Don’t let network jitter ruin another call. Learn fast and effective ways to get a high jitter rate down to a manageable level.
Exact Steps to Find Your Network Security Key On All Devices
Connecting a new device or troubleshooting your network? Here’s how to find any type of network security key.