Tag: business news
Worried About VoIP Security and Encryption? We Aren’t
When you choose a top provider, maintaining VoIP security and encryption is no harder than using a strong password. Here’s how to get set up.
Will Your Network Traffic Analysis Spot Today’s Threats?
Yesterday’s network traffic analysis tools leave you vulnerable to new security threats. Is it time for an upgrade? Let’s find out.
When to Use Cloud Network Security (And When to Avoid It)
Is cloud network security right for you? Learn when to use it, it’s benefits and drawbacks, best practices, and more.
Strategies for Cloud Contact Center Platform API Management
Effective cloud contact center platform API management is key for smooth agent to customer communications. Learn how to do it at every stage.
Yes, Analog Phones Work Just Fine Over a VoIP Gateway
Discover why (and how) a VoIP gateway is one of the few truly plug-and-play devices in business communications.
When to Use a Mesh VPN and Four Signs You Shouldn’t
A mesh VPN enables direct, flexible communication if it’s a good fit. See whether or not it’s a viable solution for you.
How to Know if a Natural Language IVR Is Worth the Cost
Natural language IVR can boost the agent and customer experience, but it comes at a cost. Here’s how to know if it’s right for you.
Network Packets: Understanding How the Internet Works (Easy)
Everything you stream and share is broken into network packets. Learn how this enables the seamless flow of data that powers the internet.
Network Traffic Types (With Examples)
Discover the key types of network traffic and their role in optimizing performance plus real-world examples to see how they impact data flow.
How Smart IVR Unlocks a Better Caller Journey
Smart IVR represents the next generation of interactive voice response systems. Learn what it can do for your customers and your bottom line.