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The group behind the cloud market competition investigation recommends that the Competition and Markets Authority considers giving AWS and Microsoft Strategic Market Status under the new Digital Markets, Competition and Consumers Act.

When you choose a top provider, maintaining VoIP security and encryption is no harder than using a strong password. Here’s how to get set up.

Yesterday’s network traffic analysis tools leave you vulnerable to new security threats. Is it time for an upgrade? Let’s find out.

Discover why (and how) a VoIP gateway is one of the few truly plug-and-play devices in business communications.

A mesh VPN enables direct, flexible communication if it’s a good fit. See whether or not it’s a viable solution for you.

Natural language IVR can boost the agent and customer experience, but it comes at a cost. Here’s how to know if it’s right for you.

Everything you stream and share is broken into network packets. Learn how this enables the seamless flow of data that powers the internet.

Discover the key types of network traffic and their role in optimizing performance plus real-world examples to see how they impact data flow.

Smart IVR represents the next generation of interactive voice response systems. Learn what it can do for your customers and your bottom line.